100% SATISFACTION GUARANTEE
VIG Lifestyle.com guarantees 100% satisfaction on all merchandise.
If you are unsatisfied with an item that you have purchased, you may return the item for an exchange or refund within 30 days of receiving the order.
Please note that the following conditions apply:
- You are responsible for paying to return the item(s) to our fulfillment center. There is no additional charge when we ship your exchange items to you.
- Shipping charges are not refunded when you return an item.
- Items must be in new, resalable condition. Clothing items must have tags attached to be returnable.
- Certain items are non-returnable, such as personalized items and opened media items (DVD, CD, books).
- If we do not have your requested exchange item on hand, we may issue a refund for your returned merchandise instead. We will make every effort to fulfill exchange requests whenever possible.
- We are not able to fulfill exchange requests if the exchange item requested costs more than the item being returned. Because we do not store our customers' credit card information on file, we are unable to charge your card for any difference in price.
- We can only process exchanges for like-quantities. For example, if you return (1) T-shirt, we cannot process an exchange for (2) T-shirts, even if the total merchandise value is the same.
FULFILLMENT CENTER (CLOTHING RETURNS ONLY)
Att: Vig Lifestyle Return Department
639 Central Ave
Pawtucket, RI 02861
Customer Service Line (Clothing Returns Only)
To cancel your Text Trainer Membership simply click here. Confirmation will be sent to your email confirming your cancellation. You may cancel at any time. There is no cancelation fee. The first 14 days of Text Trainer is FREE. Once you are charged $14.99 all sales are final and no refund will be given for the pre-paid services of the next month.
SECURE SHOPPING GUARANTEE
We take security very seriously. All credit card and personal information is encrypted utilizing Secure Sockets Layer (SSL) server technology before being transmitted over the internet. All information that you provide during the shopping process is encrypted for your protection and held completely confidential.
We guarantee that every purchase you make will be 100% safe. This means that you pay nothing if unauthorized charges are made to your credit card as a result of shopping at our store. Under the Fair Credit Billing Act, your bank cannot hold you responsible for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, we will cover the entire liability for you up to the full $50.00. In the event of any unauthorized use of your credit card, please notify your credit card provider in accordance with its reporting rules and procedures.
We are committed to protecting your privacy and ensuring that all customer information be kept strictly confidential. Brandon Braddock Group administers and manages this website.
MEDICAL NON LIABILITY CLAUSE